Privacy Policy - Whisperloop

Introduction

WhisperLoop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure when you use our mobile application ("the App").

Information We Collect

We do not collect personally identifiable information (PII). We do not ask for your name, email, phone number, or any account registration.

However, we process the following types of data:

1. User-Generated Content (UGC)

Stored securely in encrypted cloud servers (AWS S3):

Whisper titles and affirmations you create

No personal identifiers are attached to this data.

2. Local Device Data

Stored only on your device:

Audio files used for playback
Cached session data
Temporary playback information

3. Listening Statistics

We collect anonymized listening statistics, such as:

Total time listened
Frequency of listening sessions
Track usage patterns

These statistics help us:

Improve app features
Understand listening behavior at a broad and anonymous level
Enhance the user experience

No audio content or personal identifiers are included in these statistics.

4. Technical & Diagnostic Data

Collected for stability and functionality:

Device model, OS version, and app version
Crash logs (via a crash reporting service)
Push notification tokens

How We Use Your Information

Data Type	Storage Location	Purpose
Whisper metadata	Cloud (AWS S3)	Core functionality and data preservation
Audio files	Local device only	Playback
Listening statistics	Cloud	App improvement and analytics
Crash logs	Cloud	Diagnose and fix stability issues
Notification tokens	Cloud	Deliver optional push notifications

We never sell, rent, or share your data with advertisers.

Data Storage & Security

Whisper metadata and statistics are stored on encrypted AWS servers
Audio files remain only on your device
All transfers are encrypted (HTTPS/TLS)
Data at rest is encrypted on AWS
Only authorized administrators may access anonymized data, and only for support, improvements, or legal compliance

Data Sharing

We do not share your data with advertisers or unrelated third parties.

We rely on trusted third-party processors for core features:

AWS S3 — encrypted cloud storage
Crash Reporting Service — diagnostics and stability
Push Notification Service — messaging

These services do not have access to your audio files and cannot use your data for their own purposes.

Permissions Used

The App may request the following permissions:

Internet — to sync data and check for updates
Storage access — to store and play audio files locally
Audio playback — to play your whispers
Wake lock — to allow playback while the screen is off
Notifications (optional) — to deliver alerts and reminders

Children's Privacy

Whisperloop is intended for users 13 years of age or older.

We do not knowingly collect, store, or process any personal data from users of any age.

Your Rights

You may:

Request deletion of your cloud-stored data
Clear your local data by uninstalling the App
Request removal of anonymized statistics and metadata by contacting us

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted in the App and on our website. Continued use of the App constitutes acceptance of the updated terms.

Contact Us

For questions or deletion requests, contact us at: contact@bitter.works

Third-Party Services (Summary)

The App uses the following third-party services for core functionality:

AWS S3 — encrypted metadata storage
Crash Reporting Service — diagnostics
Push Notification Service — notifications

These services cannot access your audio files or use your data for their own purposes.

Summary (Plain English)

Your whisper text is stored securely in the cloud
Your audio stays on your device
We collect anonymous listening stats to improve the app
We don't collect personal info
We never sell your data